Privacy Policy for Richhato

Effective Date: January 4, 2025

At Richhato, located at 306 Western Ave #201, Fergus Falls, Minnesota, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make purchases, or engage with our services. By using our website, richhato.com, or any of our services, you agree to the terms and conditions of this Privacy Policy. We are committed to maintaining the security of your personal information and providing transparency regarding how it is handled.

1. Information We Collect

At Richhato, we collect both personal and non-personal information from our customers to provide high-quality products and services and enhance your shopping experience.

Personal Information:

When you make a purchase, register an account, subscribe to our newsletter, or contact us through our website or customer service, we collect personal information. This includes:

  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Payment details
  • Order history

This information is necessary for processing transactions, fulfilling orders, and communicating with you effectively.

Non-Personal Information:

We also collect non-personal data when you visit our website. This data may include:

  • IP address
  • Browser type
  • Device information
  • Location data
  • Details about how you navigate our site (pages viewed, time spent, etc.)

This helps us understand how our website is used and allows us to improve our services.

Cookies and Tracking Technologies:

Like many websites, we use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us track your preferences, remember your login details, and analyze site traffic. This information allows us to provide a personalized shopping experience. You can adjust your browser settings to accept or decline cookies. However, please note that some features of our website may not function properly if cookies are disabled.

2. How We Use Your Information

Processing Transactions:

We use the personal information we collect to process and complete your transactions. This includes:

  • Confirming your orders
  • Shipping products to your designated address
  • Handling returns and exchanges
  • Providing you with order updates or related customer support

Communication:

We use your contact information to communicate with you about your orders, inquiries, or any issues with our products or services. If you have subscribed to our newsletter or promotions, we may send you promotional emails, special offers, new product announcements, or important updates. You may opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails.

Website and Service Improvement:

We may use non-personal data to improve our website’s functionality, analyze traffic patterns, and enhance the customer experience. This information helps us optimize the website’s performance and provides insights into how customers interact with our online store.

3. Sharing Your Information

Third-Party Service Providers:

To facilitate and improve our services, we may share your personal information with trusted third-party service providers, such as:

  • Payment processors
  • Shipping companies
  • Email service providers
  • Marketing agencies

These partners are authorized to use your personal information only as necessary to perform their services for us.

Legal Compliance:

We may disclose your personal information if required by law or in response to valid legal requests by public authorities. This includes complying with legal obligations such as tax reporting, responding to government inquiries, or protecting against fraud and other legal claims.

Business Transfers:

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website if such a transfer occurs.

4. Data Security

We implement various measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption for payment transactions
  • Secure server environments
  • Periodic reviews of our security systems

While we strive to protect your information to the best of our ability, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights and Choices

Access and Correction:

You have the right to access, correct, or update your personal information. You can do so by logging into your account or contacting us directly.

Opt-Out of Marketing Communications:

To stop receiving promotional emails, click the “unsubscribe” link in our emails or contact us at info@richhato.com.

Data Deletion:

If you wish to delete your personal information, contact us, and we will make reasonable efforts to accommodate your request. Note that certain information may be retained for legal or business purposes.

6. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, which we encourage you to review. Richhato is not responsible for the privacy practices of external websites.

7. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.

8. Changes to This Privacy Policy

Richhato reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website, and the “Effective Date” will be revised. We encourage you to review this policy periodically.

9. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact us at:

Richhato
306 Western Ave #201, Fergus Falls, Minnesota
Phone: (218) 998-7585
Email: info@richhato.com
Website: richhato.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Richhato with your personal information.